Q: I am registered but can not longer ride in the event – what should I do?
A: We do not offer any refunds but will allow you to transfer to the shorter ride we offer the same day. All of the jerseys, buses, meals, etc are ordered based on the number of registered riders so we cannot offer any kind of refund or deferral.
Q: Can I give my entry to someone else?
A: No, there are no transfers.
Q: I need a bus ticket back to the start venue but did not purchase one yet. Can I still get one?
A: Yes, you will be able to purchase bus tickets at Okemo on the day of the event. They are $50 each, cash only, we do not accept credit cards for bus tickets on day of event.
Q: I bought a bus ticket back to the start venue but no longer need it as I plan to stay in Vermont
A: Sorry, but we can not refund you the bus ticket. We have already ordered the buses based on number of tickets sold.
Q: I plan to stay up at Okemo on Saturday night and get my car at the start venue on Sunday, is this possible?
A: Yes, you may do this, but all cars must be removed from the start venue location by 5:00 pm EST on Sunday (after the ride). No exceptions. Your car could be towed (at your expense) if it is not picked up by 5:00 PM on Sunday. Please understand that we do not own the start venue, it is a working business and all cars must be removed on Sunday by 5:00 PM.
Q: My family/friends will be joining me at Okemo, will they be able to eat there?
A: Yes, Okemo will have meal and drink tickets for sale at the finish venue on the day of the event.